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How to Report Maintenance

Please report all maintenance via the contact form below.

Upon submitting the form, you will receive a confirmation email. Meanwhile, an email is sent to our maintenance team.

When the maintenance team reply to the received email, the reply will get sent to the email address you provide in the form below.

An email conversation can then take place to organise the resolution to the maintenance issue.

In Case of an Emergency

If you smell gas

Important! If you smell gas you should contact Wales and West urgently. Their phone number is 0800 111 999

Loss of electric

Complete power cut, no electric to any appliances, lighting. Check the consumer unit to see if any of the circuit switches have tripped.

Serious leak

If you are experiencing a water leak such as from the roof of the building you live in, then please contact maintenance via the form below.

Please complete the form and click Submit

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